G3 Blog
Our expert insight on key trends and hot topics
January 2018
Cloud, Collaboration, Insights, Unified Comms
28 January 2018
Avaya 2.0 – new and improved
As we set off to attend the Avaya Engage event in New Orleans next week, focus is back on the new and improved version of the comms market leader. Unlike
Cloud, Collaboration, Insights
22 January 2018
Four critical issues to consider in your global comms plans
Keeping it simple Some recent research* has confirmed that the need to ‘Simplify IT’ is now near the top of the CEO’s strategic agenda. It’s leapt up the priorities to
10 January 2018
Are your contact centre capabilities holding back your customer experience?
Last month at a G3 seminar in London, Frost & Sullivan’s digital transformation guru, Alexander Michael, gave a great presentation on the critical need to modernise the contact centre. Some
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