Designed to help organisations save time and increase efficiencies
Independent bespoke modular services
In today’s complex communication environment, comms infrastructure is composed from different vendors and products, with voice and data managed in the same network. It can become challenging to manage, monitor and optimise your systems communications. Add to this multiple sites, mobility users and global reach, it is easy to lose the control of your system and to spent lots of time trying managing it between multiple vendors and countries.
4D Services is a unique suite of modular services that are designed for you, giving you the flexibility to choose the services that you require. We will work closely with you to ascertain your needs whether it is implementation, 24/7 service desk assistance, maintenance or how to optimise your network.
Our 4D Services are designed around the principle of the 4th dimension – time
4D means creating better value-for-money throughout the lifecycle of your business communications solution, providing specialist support, guidance and helping you continually assess, maintain and optimise your services.
The 4D Advantage
From design and deployment to support and optimisation, G3’s global capabilities differentiate us from the rest. We can offer centralised global reach, delivered locally all under one single SLA.
Our Proactive Approach means we use the latest software and technologies with ITIL methodologies to ensure fault resolution, so technical issues don’t become business problems.
Centralised, skilled and fully manned NOC
The Network Operations Centre (NOC) is our award-winning, centralised 24/7 service desk presenting customers with a single point of contact, where all calls are answered by accredited engineers using ITIL compliant approach. Read More about the NOC.
30 year Heritage
With our experience you can be assured that you are working with a trusted and respected communications solution provider. Offering you access to the knowledge and skills of some of the best technical expertise in the industry.
Our 4D Services can be adapted to your specific requirements. We will create tailor-made contracts with Service Level Agreements (SLA), which are KPIdriven. We also support multi-vendor contracts.