The heart of customer excellence
Welcome to our Award-Winning Network and Software Operation Centre
It is fundamental to make sure your technology investment delivers and performs at its optimum, and you can access 24/7 support. This specialist assistance is found at the nucleus of our Network Operation Centre.
G3 is recognised in the industry as delivering superior technical support, with our service desk that operates 24/7 through the year, manned by G3 technical staff ensuring that you have direct access to qualified technical resources immediately.
Our NOC provides a single point of contact for you to log your incidents and our team ensures that you receive the correct resource under your own SLA. The Service Desk team will also provide you with updates from progression of incidents right through to resolution.