Blog

G3 Blog

Our expert insight on key trends and hot topics

Announcements, Cloud, Press Release, Unified Comms

20 September 2018

Volkswagen Trade Parts Specialists (TPS) chooses G3 Comms for cloud-based overhaul of UK Centres

– Unified Communications brings 82 UK sites together for the first time – Consolidated visibility, functionality and metrics deliver improved customer experience and greater service efficiency – First sites live

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Cloud, Insights, Unified Comms

28 August 2018

Why Avaya’s resurgence is good news whether you’re a customer or not

The communications industry needs its best suppliers around if it is going to drive change, innovation and digital transformation It turns out that Chapter 11 needn’t be the end of

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Announcements, Awards, Cloud, Press Release, Unified Comms

08 August 2018

G3 Comms Recognised by Genesys for Deal of the Year

Follows closely on the heels of G3 Comms achieving Gold Partner accreditation by Genesys in March 2018 G3 Comms, the business communications specialist, has been awarded the ‘Deal of the

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Announcements, Awards

01 August 2018

We’ve made the shortlist for the ‘CRN Women in Channel Awards 2018’

We are proud to announce that G3 Comms is on the shortlist of the ‘CRN Women in Channel Awards 2018’. We are finalists in three categories: – Rising Star of

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Cloud, Collaboration, Data, Unified Comms

09 July 2018

‘Powered by Avaya IP Office: G3 Comms is excited to be Partner of choice for Westcon’s UCaaS, providing Flexible and Complete Hosted UC Solution and Hybrid option for existing Avaya Customers

Crawley, 06.07.18: Westcon-Comstor has launched Westcon UCaaS powered by IP Office – a secure and highly scalable, end-to-end, hosted turnkey UCaaS solution. It enables partners to offer new customers a

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Cloud, Collaboration, Unified Comms

20 June 2018

Avaya’s one app to rule Unified Communications

Welcome back, Avaya. It was a difficult time for the communications giant since filing for Chapter 11 bankruptcy at the beginning of 2017. By concentrating on its core areas of

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Cloud, Collaboration, Unified Comms

29 March 2018

Artificial Intelligence Gets Real

Response from Call & Contact Centre Expo signals a new approach to AI deployment Attending the Call and Contact Centre Expo last week was valuable, but not for the reasons

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Cloud, Collaboration, Unified Comms

15 March 2018

Microsoft Teams comes of age with the collaboration tools you’ve always wanted

There’s something very special about Microsoft Teams. Teams has a great feature set – work stream, content, meetings, – all the collaboration you need tied into the world’s most popular

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Cloud, Collaboration, Unified Comms

06 February 2018

Road to success or highway to hell? Where is your customer journey heading?

In my last blog, I followed up on a G3 seminar featuring Frost & Sullivan’s digital transformation specialist, Alexander Michael, who focused on the need to modernise the contact centre

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Cloud, Collaboration, Insights, Unified Comms

28 January 2018

Avaya 2.0 – new and improved

As we set off to attend the Avaya Engage event in New Orleans next week, focus is back on the new and improved version of the comms market leader. Unlike

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