G3 Blog
Our expert insight on key trends and hot topics
Cloud
Cloud, Collaboration, Insights, Unified Comms
28 March 2019
G3 Comms at Call & Contact Centre Expo – Tim North identifies key drivers of CC design [video]
Tim North, G3 Comms Head of CC Practice summarises three current priorities in contact centre design and the customer experience ecosystem: – Integration with other CX systems – Interoperability with
11 February 2019
Getting connected in Dubai – what does it take?
The arrival of 2019 marks the eighth year since we launched our G3 Comms Network (under the Genius brand) and, looking back, network technology has changed immensely. One thing hasn’t
Announcements, Cloud, Collaboration, Unified Comms
03 January 2019
G3 Comms Summary of 2018
We would like to thank all our customers, partners and colleagues for a fabulous 2018! It was a year that brought lots of gifts and surprises to G3 Comms. It
Announcements, Cloud, Press Release, Unified Comms
20 September 2018
Volkswagen Trade Parts Specialists (TPS) chooses G3 Comms for cloud-based overhaul of UK Centres
– Unified Communications brings 82 UK sites together for the first time – Consolidated visibility, functionality and metrics deliver improved customer experience and greater service efficiency – First sites live
Cloud, Insights, Unified Comms
28 August 2018
Why Avaya’s resurgence is good news whether you’re a customer or not
The communications industry needs its best suppliers around if it is going to drive change, innovation and digital transformation It turns out that Chapter 11 needn’t be the end of
Announcements, Awards, Cloud, Press Release, Unified Comms
08 August 2018
G3 Comms Recognised by Genesys for Deal of the Year
Follows closely on the heels of G3 Comms achieving Gold Partner accreditation by Genesys in March 2018 G3 Comms, the business communications specialist, has been awarded the ‘Deal of the
Cloud, Collaboration, Data, Unified Comms
09 July 2018
‘Powered by Avaya IP Office: G3 Comms is excited to be Partner of choice for Westcon’s UCaaS, providing Flexible and Complete Hosted UC Solution and Hybrid option for existing Avaya Customers
Crawley, 06.07.18: Westcon-Comstor has launched Westcon UCaaS powered by IP Office – a secure and highly scalable, end-to-end, hosted turnkey UCaaS solution. It enables partners to offer new customers a
Cloud, Collaboration, Unified Comms
20 June 2018
Avaya’s one app to rule Unified Communications
Welcome back, Avaya. It was a difficult time for the communications giant since filing for Chapter 11 bankruptcy at the beginning of 2017. By concentrating on its core areas of
Cloud, Collaboration, Unified Comms
29 March 2018
Artificial Intelligence Gets Real
Response from Call & Contact Centre Expo signals a new approach to AI deployment Attending the Call and Contact Centre Expo last week was valuable, but not for the reasons
Cloud, Collaboration, Unified Comms
15 March 2018
Microsoft Teams comes of age with the collaboration tools you’ve always wanted
There’s something very special about Microsoft Teams. Teams has a great feature set – work stream, content, meetings, – all the collaboration you need tied into the world’s most popular
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