G3 Blog

Our expert insight on key trends and hot topics

Announcements, Awards, Cloud, Collaboration, Data, Unified Comms

04 July 2019

G3 Comms wins Vodafone Business ‘Connectivity Partner of the Year 2018/19’

G3 Comms has been awarded ‘Connectivity Partner of the Year’ by Vodafone Business at their ‘Reinvent’ reception held at the Sky Garden rooftop suite in the City of London. The

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Announcements, Collaboration, Press Release, Unified Comms

03 July 2019

Connect Managed Services and G3 Comms merge to create market-leading managed services provider

Merger backed by recently formed private equity fund, Apiary Capital Creates one of the UK’s largest Customer Experience and Unified Communications specialists Combined group has annual revenues in excess of

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Collaboration, Insights, Unified Comms

14 May 2019

Introducing UC and CC Specialists: G3 Comms

Rob Scott, Publisher and Editor at UC Today, interviews James Arnold-Roberts, G3 Comms CEO The communications environment is growing increasingly competitive, with new entrants making their way into the battlefield

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Cloud, Collaboration, Insights, Unified Comms

28 March 2019

G3 Comms at Call & Contact Centre Expo – Tim North identifies key drivers of CC design [video]

Tim North, G3 Comms Head of CC Practice summarises three current priorities in contact centre design and the customer experience ecosystem: – Integration with other CX systems – Interoperability with

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Announcements, Cloud, Collaboration, Unified Comms

03 January 2019

G3 Comms Summary of 2018

We would like to thank all our customers, partners and colleagues for a fabulous 2018! It was a year that brought lots of gifts and surprises to G3 Comms. It

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Cloud, Collaboration, Data, Unified Comms

09 July 2018

‘Powered by Avaya IP Office: G3 Comms is excited to be Partner of choice for Westcon’s UCaaS, providing Flexible and Complete Hosted UC Solution and Hybrid option for existing Avaya Customers

Crawley, 06.07.18: Westcon-Comstor has launched Westcon UCaaS powered by IP Office – a secure and highly scalable, end-to-end, hosted turnkey UCaaS solution. It enables partners to offer new customers a

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Cloud, Collaboration, Unified Comms

20 June 2018

Avaya’s one app to rule Unified Communications

Welcome back, Avaya. It was a difficult time for the communications giant since filing for Chapter 11 bankruptcy at the beginning of 2017. By concentrating on its core areas of

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Cloud, Collaboration, Unified Comms

29 March 2018

Artificial Intelligence Gets Real

Response from Call & Contact Centre Expo signals a new approach to AI deployment Attending the Call and Contact Centre Expo last week was valuable, but not for the reasons

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Cloud, Collaboration, Unified Comms

15 March 2018

Microsoft Teams comes of age with the collaboration tools you’ve always wanted

There’s something very special about Microsoft Teams. Teams has a great feature set – work stream, content, meetings, – all the collaboration you need tied into the world’s most popular

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Cloud, Collaboration, Unified Comms

06 February 2018

Road to success or highway to hell? Where is your customer journey heading?

In my last blog, I followed up on a G3 seminar featuring Frost & Sullivan’s digital transformation specialist, Alexander Michael, who focused on the need to modernise the contact centre

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