Unified Comms

G3 Blog

Our expert insight on key trends and hot topics

Collaboration, Insights, Unified Comms

14 May 2019

Market update: Delivering communications growth in uncertain times.

The three factors responsible for exceeding expectations. Delivering growth in volatile times – when European market conditions remain uncertain, when technology adoption habits are evolving and when workplace culture is

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Cloud, Collaboration, Insights, Unified Comms

28 March 2019

G3 Comms at Call & Contact Centre Expo – Tim North identifies key drivers of CC design [video]

Tim North, G3 Comms Head of CC Practice summarises three current priorities in contact centre design and the customer experience ecosystem: – Integration with other CX systems – Interoperability with

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Announcements, Cloud, Collaboration, Unified Comms

03 January 2019

G3 Comms Summary of 2018

We would like to thank all our customers, partners and colleagues for a fabulous 2018! It was a year that brought lots of gifts and surprises to G3 Comms. It

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Announcements, Cloud, Press Release, Unified Comms

20 September 2018

Volkswagen Trade Parts Specialists (TPS) chooses G3 Comms for cloud-based overhaul of UK Centres

– Unified Communications brings 82 UK sites together for the first time – Consolidated visibility, functionality and metrics deliver improved customer experience and greater service efficiency – First sites live

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Cloud, Insights, Unified Comms

28 August 2018

Why Avaya’s resurgence is good news whether you’re a customer or not

The communications industry needs its best suppliers around if it is going to drive change, innovation and digital transformation It turns out that Chapter 11 needn’t be the end of

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Announcements, Awards, Cloud, Press Release, Unified Comms

08 August 2018

G3 Comms Recognised by Genesys for Deal of the Year

Follows closely on the heels of G3 Comms achieving Gold Partner accreditation by Genesys in March 2018 G3 Comms, the business communications specialist, has been awarded the ‘Deal of the

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Cloud, Collaboration, Data, Unified Comms

09 July 2018

‘Powered by Avaya IP Office: G3 Comms is excited to be Partner of choice for Westcon’s UCaaS, providing Flexible and Complete Hosted UC Solution and Hybrid option for existing Avaya Customers

Crawley, 06.07.18: Westcon-Comstor has launched Westcon UCaaS powered by IP Office – a secure and highly scalable, end-to-end, hosted turnkey UCaaS solution. It enables partners to offer new customers a

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Cloud, Collaboration, Unified Comms

20 June 2018

Avaya’s one app to rule Unified Communications

Welcome back, Avaya. It was a difficult time for the communications giant since filing for Chapter 11 bankruptcy at the beginning of 2017. By concentrating on its core areas of

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Cloud, Collaboration, Unified Comms

29 March 2018

Artificial Intelligence Gets Real

Response from Call & Contact Centre Expo signals a new approach to AI deployment Attending the Call and Contact Centre Expo last week was valuable, but not for the reasons

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Cloud, Collaboration, Unified Comms

15 March 2018

Microsoft Teams comes of age with the collaboration tools you’ve always wanted

There’s something very special about Microsoft Teams. Teams has a great feature set – work stream, content, meetings, – all the collaboration you need tied into the world’s most popular

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