07 November 2016
G3 Comms is proud to announce that Avaya has awarded them Diamond Channel Partner in the UK and are the only Diamond Channel Partner to hold the Partner in Customer Excellence designation.
G3 Comms is one of the few channel partners in the UK to have been awarded the prestigious Diamond accreditation for delivering complex multi-vendor projects around the world. Avaya introduced the new streamlined channel programme Avaya Edge℠ to enable partners to thrive in a software and services industry by providing greater rewards for partners who have achieved accreditation gem levels.
The Diamond accreditation is the highest level in the programme and partners have to meet strict credentials demonstrating they are a customer centric business and deliver exceptional value.
“We are delighted to have been awarded the Diamond accreditation and Partner in Customer Excellence by Avaya for achieving consistently strong customer satisfaction results over the past year and for successfully deploying complex international projects. The Edge programme is a great initiative that has been created to support performance and the ability for channels to differentiate in the evolving digital market. We found it easier to complete the necessary qualifications in this programme and we are now rewarded with sales in recurring services and software. With Avaya’s support we will continue to deliver a superior service to our customers around the world,” stated Tony Parish, Chairman, G3 Comms.
G3 Comms has a long-standing relationship with Avaya and holds kudos by being the first company to deploy many of its solutions, including: Avaya Definity, Aura Contact Centre, G3R and the first UK converged management platform. As the market has evolved from PBXs and now focuses on software and services based solutions, and the Edge programme not only provides a more simplified structure and greater rewards but also the flexibility to evolve with the needs of customers and the market.